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laws and government requests, to operate and maintain our systems and services, or to protect ourselves or our customers.
2. Tahanan Webhosting Services will not monitor or disclose a customer's private email messages unless required by court order or law. We will cooperate with the authorities and will notify such authorities if it suspects that a customer is engaged in illegal activities.
Material and Product Requirements:
1. Customers must ensure that all material and data placed on Tahanan Web hosting Services' equipment is in a condition that is "server-ready," which is in a form requiring no additional manipulation on Tahanan Webhosting Services' part. We shall make no effort to validate this information for content, correctness or usability. In the event that the Customer's material is not "server-ready", we have the option at any time to reject this material. Tahanan Webhosting Services will notify the customer immediately of its refusal of the material and afford the customer the opportunity to amend or modify the material to satisfy the needs and/or requirements of Tahanan Webhosting Services.
2. Use of Tahanan Webhosting Services requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the customer's Web space. Customers must have the necessary knowledge to create and maintain a Web space. It is not the responsibility of Tahanan Webhosting Services to provide this knowledge or customer support outside of the service defined in the Service Agreement.
Delinquent Accounts:
1. Tahanan Unlimited, Inc. reserves the right to take a server offline as soon as it is past due. Payment for the service is due on the first day of the billing cycle. Please email billing@tahanan.net if you are uncertain as to what your billing cycle is.
2. Once a Server is delinquent and taken offline, there will be a $20 reactivation charge to put the server back online unless the server has been reinstalled.
3. Once a server is offline for more than 7 days, Tahanan Webhosting Services reserves the right to reuse the server for another customer. If, at this point, the customer wishes to be re-setup, they will be responsible for paying a $75 reactivation fee and will not have any of their old data backed up.
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