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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Folder Client Area (3)
How to login to client area, change password, reset password.
Folder Domain (12)
Related to domain registration, transfer, modification
Folder Email (4)
Matters related to email, setup, sending , receiving, etc.
Folder Hosting (2)
How to transfer my account, FTP, Webmail, etc.
Folder How-to (5)
Instructions on how to configure or setup
Folder Subscription/Recurring Payment (1)
Let the system pay your invoices
Folder Troubleshooting (7)
Issues resolved by troubleshooting

Most Popular Articles

Article Can't access my webmail: internal server error and over quota
It means that the storage of mails in the mail box exceeded the limit. So, make the size of the mail box bigger. It can happen that the mail...
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Article Is my IP blocked by the server? Traceroute
To find out if your IP is being blocked by the server, try to find out first what your IPis by browsing: www.whatismyip.com and send to the tech...
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Article Warning: ini_set() has been disabled for security reasons
Ini_set has been disable serverwide. If you need to enable ini_set in your site, you need to tweak php.ini file. You will know by seeing this:...
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Article SMTP (Outgoing) Mail
SMTP is commonly used in client mails like Outlook. It uses port 25 but you can try also port 26 in case your ISP blocks the port 25. Some ISP...
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Article How to Unblock IP from Client Area - Check if your IP or your client's IP is Blocked
So if you find that you can visit the world wide web "EXCEPT" your web site, your webmail, your cPanel or just about anything to do with your...
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