Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Search

Categories

Client Area (3) How to login to client area, change password, reset password.	Domain (12) Related to domain registration, transfer, modification	Email (4) Matters related to email, setup, sending , receiving, etc.
Hosting (2) How to transfer my account, FTP, Webmail, etc.	How-to (5) Instructions on how to configure or setup	Subscription/Recurring Payment (1) Let the system pay your invoices
Troubleshooting (7) Issues resolved by troubleshooting

Most Popular Articles

Is my IP blocked by the server? Traceroute
To find out if your IP is being blocked by the server, try to find out first what your IPis by browsing: www.whatismyip.com and send to the tech...
Views: 7431

Can't access my webmail: internal server error and over quota
It means that the storage of mails in the mail box exceeded the limit. So, make the size of the mail box bigger. It can happen that the mail...
Views: 5914

Warning: ini_set() has been disabled for security reasons
Ini_set has been disable serverwide. If you need to enable ini_set in your site, you need to tweak php.ini file. You will know by seeing this:...
Views: 5498

SMTP (Outgoing) Mail
SMTP is commonly used in client mails like Outlook. It uses port 25 but you can try also port 26 in case your ISP blocks the port 25. Some ISP...
Views: 4191

Domain Transfer
Client can transfer domain from other registrars to us. Here are the conditions to be looked into before you can transfer your domain to us: 1....
Views: 3996